Every hero needs a sidekick.
You are the hero of your business, working hard every day to ensure it succeeds.
It’s overwhelming, challenging and exhilarating all in the same breath.
Being a small business owner takes you on a roller coaster ride that can often seem like a lonely journey.
Keep trying to do everything on your own and you risk falling off the roller coaster.
No hero was made to fly solo! Superman has Lois Lane; Batman has Alfred; Green Lantern has Charles…the list could go on.
Virtual assistant services can provide you with the support you need to reveal your superhero strength and keep pushing through, even when disaster strikes. It’s great to have a trusted sidekick to help you fight your daily entrepreneurship battles, but what’s even more appealing is the fact that acquiring virtual assistant services won’t cost you an arm and a leg. In fact, virtual assistants cost three times less than a full-time employee.
Let’s take a look at everything you need to know about a virtual assistant and how the best virtual assistant service can help you in critical situations.
What are Virtual Assistant Services?
Virtual assistant services are similar to personal assistant services. A virtual assistant works remotely to provide a small business owner with one or more of these services:
- Data entry
- Event planning
- Appointment scheduling
- Travel scheduling
- Answering calls
- Managing correspondence
- Create presentations and spreadsheets
- Desktop publishing
However, a virtual assistant should not be confused with an online business manager. They perform different roles with the online business manager assuming more oversight responsibilities than the virtual assistant. You should be clear about what you’re looking for before hiring a virtual assistant.
Virtual Assistant Services in Times of Crisis
The global economic crisis of 2008 left an indelible mark on America’s business landscape. More than 170,000 small businesses in America closed during the recession. There are talks of another global recession happening in 2020. You must pay keen attention to cost-cutting measures and innovation if you want your business to survive another economic meltdown. A virtual assistant can help you along the way by:
- Lowering your administrative costs since you won’t have to hire a full-time employee and can also have the virtual assistant help you outsource some tasks to freelancers and freelancer agencies.
- Giving you time to focus on business growth and innovation instead of consuming your time with menial tasks.
- Providing ideas to help your business be more creative and stand the test of time.
- Helping you keep track of deadlines and appointments so that you don’t lose clients.
A global recession isn’t the only situation in which a business can experience a crisis. In fact, your business is in crisis prevention mode every day as you and your team try to keep customers happy, act quickly and create more business opportunities. A virtual assistant can help you manage these three areas that keep you in crisis prevention mode.
Keep Customers Happy
Social media has become a powerful platform for customers to engage with businesses in both positive and negative ways. Your brand’s reputation can be marred within minutes from an unsatisfied customer heaping criticism on your social media platforms.
You may be the only person managing your brand’s social media page because your resources are stretched thinly as a small business owner. It’s difficult to keep track of all the comments and feedback your page receives, especially if customers are highly engaged. Opting with virtual assistant service can keep tabs on what’s happening on your social media pages and alert you when a crisis is brewing.
Responding quickly to social media comments and mentions is important. However, customer feedback also comes through email. A personal virtual assistant can keep track of your inbox and respond quickly to customer concerns. This frees up your time to complete other important business tasks.
Additionally, it is important to respond quickly to crisis situations within your team. A personal virtual assistant keeps in contact with your remote team of freelancers and full-time employees. You can know what’s happening without having to micro-manage.
Create More Business Opportunities
A personal virtual assistant committed to business growth will help you find the right people and ideas to take your business to the next level. This additional input can help your business remain current and innovative.
Hire the Best Team for Virtual Assistant Service
Virtual assistant services can help your business withstand the looming 2020 global recession, and many other small business crises, if you use these services wisely and hire the right team. VGrow Solution offers a wide range of professional virtual assistant services that can be personalized to meet your business’ needs. Contact us today for a free consultation.